Question

How have patient empowerment, advocacy and payment programs changed for consumers​

Answer 1

How to improve patient satisfaction and financial health upfront," addresses how payment for services is fundamentally shifting for hospitals due to a dramatic rise in insurance deductibles. And, we explore challenges related to collecting the patient's obligation upfront. We also cover the importance of accurate estimating to meet transparency requirements while improving patient satisfaction.

Recognized value

Increase point-of-service collections and reduce A/R days

Achieve higher staff productivity

Increase price transparency to address compliance rules

Improve patient satisfaction and retention