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solniwko [45]
3 years ago
9

If customers share a concern, complaint, or question with you in person, you should remember to use verbal, nonverbal, and liste

ning skills in conjunction with customer service.a. Trueb. False
Business
1 answer:
Lilit [14]3 years ago
6 0

Answer:

True.

Explanation:

True, the given statement is true because, for any business, customers are the main person for which the company makes the product. If the customer makes some complaint that means he is not happy with the service or product of your company. However, in such a case the company may lose its customers but it is the communication that can hold the customer when he complains. When a customer makes a complaint then it is a must remember all types of skills that can satisfy the customer and it could be verbal communication, nonverbal, and listening skills.

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MakerMan Manufacturing creates heavy-duty hand tools. It produces a new collapsible hammer called the SmackN’Stash. One of the f
hammer [34]

Answer:

Anyone who is injured by a defective product may sue the manufacturer, merchants, and all others who handled the product.

Explanation:

Strict liability means that an injured party may sue another even when they don not prove a case against them. A party is held liable for injuries from a certain activity.

For example a company that produces tools may be held liable when the machinery it produces causes injury during use by the injured party.

The injured party need not prove negligence of the defendant.

In this instance MakerMan Manufacturing is liable for the hammer that injured one of Rob's coworkers while they were using it.

Strict Liabilities are classified into 3: animals owned, product liability, and abnormally dangerous acts.

8 0
3 years ago
The following information pertains to Flaxman Manufacturing Company for March 2018. Assume actual overhead equaled applied overh
Brilliant_brown [7]

Answer:

Gross Margin            84,000  

Explanation:

<em><u>Flaxman Manufacturing Company </u></em>

Income Statement for March 2018

Sales revenues 380,000

March 1 Inventory balance Raw materials $ 100,000

Add Raw Materials Purchased $ 120,000

Less March 31 Inventory balance Raw materials $ 60,000

Raw Materials Used 160,000

Costs of direct labor 100,000

Costs of manufacturing overhead 63,000

Total Manufacturing Costs 323,000

Add Work in process 120,000

Cost Of Goods Available for Manufacturing 443,000

Less Ending Work in process 145,000

Cost of Goods Manufactured 298,000

Add Finished goods 78,000

Cost of Goods Available for Sale 376,000

Less Ending Finished goods 80,000

Cost of Goods Sold 296,000

Gross Margin            84,000      

By subtracting Cost of Good Sold from Sales Revenue we get Gross Margin.

The cost of goods sold is calculated as shown above.

4 0
4 years ago
Read the paragraph. the gonzales family offers an impressive example of environmental consciousness. family members turn off lig
DedPeter [7]
Its conservation and i fo some reason need to have 20 charaters
3 0
3 years ago
Read 2 more answers
What is one important factor to take into account before agreeing to a financing deal?
Mila [183]

Answer:

The most important factor is to carefully<em> examine the terms of the contract. </em>In other words, specifying a financial deal or contract shortly can be hard at times, and it needs thorough examination of the contract.

Therefore, it is essential to carefully read the contract and see if there aren't any hidden fees, provisions or terms that you may not have expected. Also, you should know the consequences related to the situation when you cannot fulfill your part of the deal.

5 0
4 years ago
Mova Auto Inc. is analyzing the purchasing power, inflation rate, per capita income, and level of disposable income in the count
Bas_tet [7]

Answer:

Option C is correct because Mova Auto Inc is analyzing the competitive factors and economic factors to assess whether or not to enter this market. Mova is assessing the economic conditions to judge whether or not the manufacturing its products here will give any competitive advantage and that will Mova be able to control its costs in the long run. Is is also assessing that with what amount would its investment grow, its demand of the product grow and the customer segment which it must target will also depend on inflation, purchasing power and disposable income.

8 0
3 years ago
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