Answer:
The audience makes it better. The writer is happy people love their books.
Explanation:
<span>The correct answer to this question would be to: Avoid the use of all capital letters because this is not grammatically correct. While using all capital letters may be good for getting someone's attention, e-mail is a formal communication method and proper grammatical rules should be followed which involve not using all capital letters for a word unless it is an acronym for something.</span>