Question

Recently, our managers have suggested making a variety of changes. Which of the following changes should not be implemented if we want to achieve a high level of relational coordination?" Check all that apply.
A. Provide employees with training on the technical aspects of their jobs and in negotiating skills so they can win in conflict situations.

B. Redesign office floorplans to include more private offices so employees have quiet time for strategic thinking.

C. Give frontline supervisors narrower spans of control so they have time to coach and mentor their employees.

D. Write job descriptions so they outline very specific tasks and reward each employee based on how well they achieve their designated tasks.

Answer 1

Answer:

Options A, B & D

Explanation:

Relational coordination refers to integration of tasks and better synchronization of activities between employees.

The process relates to inter linking tasks and communication for better processing and efficient performance.

In the context of the given case,

Providing skills to employees so as they win in conflicting situations rather than resolving them would lead to lower level of relational coordination.

Similarly, by providing private offices would reduce the level of coordination between employees.

Assigning specific tasks and laying out job description again would lead to reduced coordination and integration of activities.