This could be the
1) insurance card or insurance information, which may be private insurer, Medicaid, Medicare, military health.
2) compared with your driver's license with current address
Epiphany is what can be considered a major realization that can change a persons perspective for better or worse.
Empathy, a skill needed by not just by mankind but all living things, the skill to relate to something’s pain or sorrow.
Sorry that’s all I have
