Answer:
a. True
Explanation:
Innovation is an essential concept for today's companies, which need to position themselves and stand out in a globalized and highly competitive market.
Therefore, it is correct to say that innovation is a strategy that companies use to develop their processes and organizational systems, in order to keep up to date with market and consumption patterns, exceeding the expectations of their stakeholders. Despite demanding continuous effort and resources, innovation starts to be naturally increased in the companies that develop it, because it impacts the organizational culture in a positive way, generating greater creativity, productivity and continuous improvement of all organizational processes, which impacts on the positioning of the company in the market and its profitability.
A product-process matrix can be used to address the fact that customers often participate in service processes.
This is FALSE.
A customer is a recipient of goods, services, products, or ideas obtained from a seller, vendor, or supplier through financial transactions or in exchange for money or other valuable consideration.
A customer is an individual or business that purchases goods or services from another business. Customers are important because they drive sales. Without them, companies cannot continue to exist.
The definition of customer is a person who purchases products or services at a store, restaurant, or another retail establishment. An example of a customer is someone who goes to an electronics store and buys a television. (informal) A person, especially a person, who interacts with others in some way.
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All <u>national banks</u> become part of the federal reserve system.
<h3>What is federal reserve system?</h3>
Federal reserve system is a financial institution that is in charge of regulating and controlling money in circulation so as create a stable economy that will help to prevent of financial crisis.
National banks are also known as commercial bank and this commercial banks are under central bank supervision.
Therefore all <u>national banks</u> become part of the federal reserve system
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It’s definitely is a huge problem. I would suggest just ignoring them and reporting them.
