Authors create tension in a story so the reader will be wondering what's going to happen, and might relate more to the story depending on where the tension is. If it's between two characters, or if the author will have one characters POV (point of view) about to have something really bad/good happen, and then change to a different POV so the reader keeps wondering what's going to happen, until it changes to the other POV again.
The missing word could be statutory or eligibility
I think the answer to your question would be Ethos because the definition of ethos means the characteristics of the era or culture which could include the speakers experiences.i hope this helps enjoy the rest of your day :)
I would say hopelessness because it talks about the person's faith being consumed