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katrin2010 [14]
3 years ago
13

21. WHAT DOES IT MEAN TO "EMPATHIZE" WITH A GUEST?

Business
1 answer:
Jobisdone [24]3 years ago
4 0

Answer:

When a guest is complaining, emotions will be involved. The empathetic staff member will listen to the guest carefully, not simply offering sympathy

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The answer for this is A
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