Verbal: communication with words, which may be done orally through speech or physically through sign language
Nonverbal: communication that does not involve words
Interpersonal: any type of communication, verbal or nonverbal, between two or more people
Group: communication between groups of people or within a group of people
The answer is 5/8 because I divided both sides by 9
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An ambiguous reference means that it's vague, and it leaves the reader unsure. this often occurs when a pronounce is set after two or more subjects that it COULD apply to, but the reader isn't sure. your answer is choice 1.