I would listen to her. Don't interrupt unless she allows you to. She is very sad at this time and needs someone to tell everything to. Don't say anything that might bring her down. Tell her postive things!
Answer:
b) refraining from actions that might harm a patient
hope this helps :)
Explanation:
take him to the vet.......
encouraging them to finish everything on their plates.
report if wrong
I thing it's a or b........