Answer:
A civil society consists of citizens and groups in the public arena working outside the government such as NGO's, non profit groups and voluntary sectors.
The civil society aims to represent the interest of those who find it difficult to articulate and those whose voices are ignored and excluded. The civil society gets involved in the sense that they either contest the power of the state or come up with alternate ways of policy formation and provision of service (remember they play a very important role in policy formation).
Some civil society organizations primarily exist to aid the government to aid its delivery system by mobilizing people. Collaboration between a state and a civil society happens only when both sides are involved in all phases of the process of policy making, implementation and evolution. At formal level, they may take the form of advisory bodies and various forms of councils. However, at the informal level, it implies opening up of government activities to non-governmental actors through frequent interactions.
Globalization and IT revolution has created global networks of citizens, associations, advocacy groups and transnational NGO's that pressurize the national authorities to take notice of people's grievances and demands. For example, Greenpeace, Amnesty International, etc.
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