Complex societies also have complex relationship and interactions which need to be controlled with a more definite sense of justice and order. Codes exists to regulate interpersonal and inter group relations with an clera mandated set of rules.
He was a teacher to deaf people and his wife was deaf and this idea that someone can't hear gave him the idea of creating a machine that could help you talk to those far away that couldn't hear you.
I know 3 reasons..
<span>1. collective norms are weakened
2. society no longer has support of collective norms
3. specialization of labor led to alienation</span>