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Ymorist [56]
3 years ago
10

When denying a claim, what approach should you not use? Check all that apply. "

Business
1 answer:
xeze [42]3 years ago
4 0

Answer:

The correct answer is letter "A" and "D": "You" statements that sound preachy; Accusations that imply the customer is dishonest.

Explanation:

Denial letters are very sensitive communications that must be structured to make the customers understand why the claim is being denied. The letter must be direct and objective in all moments to make that understanding easier. Ambiguous or preachy phrases or must be avoided. If applies and necessary, we could let the customers know they were at fault with the facts that lead to that conclusion but not subliminally implying they were dishonest.

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Answer:

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Explanation:

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The option that describes possession utility is : ( A ) Efforts to communicate ( i.e. promote ) a product's value and then facilitate the exchange process.

<h3>What is possession utility ?</h3>

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In conclusion the option that describes possession utility is Efforts to communicate ( i.e. promote ) a product's value and then facilitate the exchange process.

Learn more about possession utility : brainly.com/question/14898098

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<u />

<u>Attached below are the missing options </u>

<em>A. Efforts to communicate (i.e., promote) a product's value and then facilitate the exchange process.</em>

<em>B. Acquiring inputs and transforming them into products or services of greater customer value.</em>

<em>C. Effectively managing all value-added processes that influence when a product is available for purchase.</em>

<em>D. Assuring that products and services are where customers expect to find them—when they are needed.</em>

<em>E. All of the above</em>

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