This is the answer , and I am so sure.
The narrator because it’s telling what they hear and see going on
1: d) have did
2: b) had done
3: c) had cleaned-called
4. b) had told
5: a) told-had left
6: a) had finished
7: b) heard
8: c) had written
9: b) had gone
A because its asking something about probably the article instead of some that doesn't mean anything
C. This is the only option that includes words that carry a negative connotation and are also the opinion of the author rather than simple, factual analogies.
