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Ganezh [65]
3 years ago
14

Which of the following is true of customers who are regarded as ""promoters"" based on the net promoter score associated with th

ese customers? A. They spread negative comments about the organization. B. They usually defect at higher rates. C. They are not likely to purchase from the organization again. D. They are less price-sensitive and more profitable. E. The post to social media often
Business
1 answer:
kotykmax [81]3 years ago
8 0

Answer:

The correct answer is D. They are less price-sensitive and more profitable.

Explanation:

How do you know if the customers you consider faithful really are? Interpreting your level of satisfaction will allow you to implement best practices, focused on the user experience. Find out what the NPS is and provide a service focused on relationships with your customers.

The power of the NPS survey is not simply in the calculation function, but rather in how it is used. It's no use knowing the indicative value of your market positioning but what steps you take to improve it. The Net Promoter Score is a simple satisfaction assessment mechanism that allows you to discover what your customers think and think about your brand. Next, we explain how to calculate it and go beyond mere value to improve the loyalty generating process.

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The income tax saved by using lifo instead of fifo is equal to the​ ________ times the income tax rate.
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C. cost of the ending inventory
3 0
3 years ago
Use your notes to explain how prices affect demand.
abruzzese [7]

Answer:

Amount of a product people purchase at various prices. ... There exists an inverse relationship between price and quantity demanded. As the price of a good or service goes up, the number sold (quantity demanded) goes down. As the price of a good or serve goes down, the number sold (quantity demanded) goes up.

7 0
2 years ago
An organization characterized by direct two-way lines of responsibility and communication running from the top of the organizati
Anarel [89]

Answer:

Line

Explanation:

The line organization is the organization structure in which the authority and responsibility are communicated from the top to bottom level of management so that the proper coordination could be done at each level of management i.e top, middle and lower.

Moreover, it is a two ways lines of responsibility i.e to be communicated from high to low level of management. Plus it would be reported to one supervisor only

6 0
3 years ago
Wrote off an uncollectible account for $650. Provided $88,000 of services on account. Provided $32,000 of services and collected
Anarel [89]

Answer:

This question is incomplete. Since it is missing most of the information, I looked for a similar question and found this:

2018:

  • Issued $10,000 of common stock for cash.
  • Provided $78,000 of services on account.
  • Provided $36,000 of services and received cash.
  • Collected $69,000 cash from accounts receivable.
  • Paid $38,000 of salaries expense for the year.
  • Adjusted the accounting records to reflect uncollectible accounts expense for the year.
  • Leach estimates that 5 percent of the ending accounts receivable balance will be uncollectible.
  • Closed the revenue account. Closed the expense account.

2019:

  • Wrote off an uncollectible account for $650.
  • Provided $88,000 of services on account.
  • Provided $32,000 of services and collected cash.
  • Collected $81,000 cash from accounts receivable.
  • Paid $65,000 of salaries expense for the year.
  • Adjusted the accounts to reflect uncollectible accounts expense for the year.
  • Leach estimates that 5 percent of the ending accounts receivable balance will be uncollectible.

<h2>journal entries 2018 </h2>

Issued $10,000 of common stock for cash.

Dr cash 10,000

   Cr common stock 10,000

Provided $78,000 of services on account.

Dr accounts receivable 78,000

    Cr service revenue 78,000

Provided $36,000 of services and received cash.

Dr cash 36,000

    Cr service revenue 36,000

Collected $69,000 cash from accounts receivable.

Dr cash 69,000

    Cr accounts receivable 69,000

Paid $38,000 of salaries expense for the year.

Dr wages expense 38,000

    Cr cash 38,000

Adjusted the accounting records to reflect uncollectible accounts expense for the year.  Leach estimates that 5 percent of the ending accounts receivable balance will be uncollectible.

Dr bad debt expense 450

    Cr accounts receivable 450

Closed the revenue account. Closed the expense account.

Dr service revenue 114,000

    Cr income summary 114,000

Dr income summary 38,450

    Cr wages expense 38,000

    Cr bad debt expense 450

Dr income summary 75,550

    Cr retained earnings 75,550

<h2>income statement 2018</h2>

Service revenue           $114,000

Expenses:

  • Wages $38,000
  • Bad debt $450    <u>($38,450) </u>

Net income                   $75,550

<h2>balance sheet 2018 </h2>

Assets:

Cash $77,000

Accounts receivable $8,550

total assets                                           $85,550

Equity:

Common stock $10,000

Retained earnings $75,550

total equity                                            $85,550

<h2>statement of cash flows 2018</h2>

Cash flows form operating activities:

Net income                                      $75,550

adjustments:

Increase in accounts receivable     <u>($8,550) </u>

net cash from operating activities  $67,000

Cash flow from financing activities:

Common stocks issued                   $10,000

Net cash increase                           $77,000

beginning cash balance                <u>          $0 </u>

Ending cash balance                      $87,000

<h2>journal entries 2019</h2>

Wrote off an uncollectible account for $650.

Dr bad debt expense 650

    Cr accounts receivable 650

Provided $88,000 of services on account.

Dr accounts receivable 88,000

    Cr service revenue 88,000

Provided $32,000 of services and collected cash.

Dr cash 32,000

    Cr service revenue 32,000

Collected $81,000 cash from accounts receivable.

Dr cash 81,000

    Cr accounts receivable 81,000

Paid $65,000 of salaries expense for the year.

Dr wages expense 65,000

    Cr cash 65,000

Adjusted the accounts to reflect uncollectible accounts expense for the year.  Leach estimates that 5 percent of the ending accounts receivable balance will be uncollectible.

Dr bad debt expense 745

    Cr accounts receivable 745

<h2>income statement 2019</h2>

Service revenue             $120,000

Expenses:

  • Wages $65,000
  • Bad debt $1,395    <u>($38,450) </u>

Net income                      $53,605

<h2>balance sheet 2019</h2>

Assets:

Cash $125,000

Accounts receivable $14,155

total assets                                           $139,155

Equity:

Common stock $10,000

Retained earnings $129,155

total equity                                            $139,155

<h2>statement of cash flows 2019</h2>

Cash flows form operating activities:

Net income                                      $53,605

adjustments:

Increase in accounts receivable     <u>($5,605) </u>

net cash from operating activities  $48,000

Net cash increase                           $48,000

beginning cash balance                 <u>$77,000 </u>

Ending cash balance                    $125,000

<h2>net realizable value accounts receivable</h2>

net realizable value of accounts receivable 2018 = $8,550

net realizable value of accounts receivable 2019 = $14,155

4 0
2 years ago
All manufacturing costs are assigned to units of product and all non-manufacturing costs are treated as period cost under______c
sp2606 [1]

Answer:

absorption

Explanation:

Manufacturing cost can be regarded as the summation of the cost of consumed resources during the production of a product. It can be divided into

direct materials cost

✓ direct labor cost

✓ manufacturing overhead.

It should be noted that All manufacturing costs are assigned to units of product and all non-manufacturing costs are treated as period cost under absorption costing.

3 0
2 years ago
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