Emotional intelligence refers to ability to perceive and regulate one's emotional experiences and to identify, interpret and react to other people's emotional responses in an appropriate manner. Consequently, Jerry's lack of emotional intelligence makes him unable to recognize and understand his own feelings as well as the feelings and reactions of the people who work with him.
In the first poem, He uses a lot of questions to create questioning in the reader. In the second poem, he uses a lot of imagery to create a feeling of thought.
