Usted. It is the polite way to address and adult that you don't know, a teacher, a stranger, the elderly, etc
Usted = you
Example sentence: ¿Usted tiene un pluma que puedo usar?
Do you have a pen I can borrow?
(also side note: any word ending with -ma is masculine. Pluma is slang for pen and it is masculine. You can also say boligrafo for pen.)
Answer:
Voluntario.
Explanation:
Se trata de un voluntario.
Answer:
hi how are you I hope you do well
Explanation: