Answer:
The correct answer is: formal
.
Explanation:
The informal leader is defined as the one who influences other members of a work group or team; In most cases, they are not recognized by the formal power structure, nor do they receive extra compensation or benefit, nor do they have formal interference to fire or hire staff. They are individuals who, without the formal title or authority, act as defenders of the organization and raise their contribution and that of others through influence, knowledge, expertise and relationship building; acting generally? Below the water? as facilitators and motivators.
Within the group they play a decisive role in its effectiveness, due to its influence on the beliefs and expectations of its members, by setting goals and feedback. In addition, the informal leader maintains a reliable reputation as a source of reliable information, since it is the same group members who give them authority.
They use their influence to shape strategies, establish basic norms and values, allocate resources, coordinate intergroup efforts and negotiate with individuals outside the group. They learn to unite different groups of people with common interests or networks, while fostering and cultivating relationships within and outside the group. Not only do they create networks, but they become catalysts for others to form new communities throughout the organization.
