Answer:
Adopting a tone of mock adulation, Wislawa Szymborska talks about hatred – its growth, method of operation and the havoc wrought by it. The poem has a conversational ease but beneath it lurks a serious purpose – to expose the evils of hatred.
In the introduction paragraph of her essay Pam should use the first one (that says Even though Monna was unable to fulfill her dying son's wish, she found it in her heart to forgive Federigo after a period of mourning....) or re-check the information on Petrarch as it is not accurate. Petrarch and Boccaccio, both well known italian poets, earliest humaniets, were closed friends but did not request the translation of Homer, he bought the manuscript.
the way they treat people