The correct answer is letter D
Bureaucracy is an administrative procedure that consists of organizing a large number of people who need to act together.
It is a model that is distinguished by the clear hierarchy of authority, the rigid division of labor, as well as inflexible rules, regulations and procedures. Among the main characteristics of the hierarchy is impersonality.
Public and private sector organizations, such as banks, universities, government agencies and companies, adopt bureaucracy in their operating model.
The inflexible hierarchy and the lack of questioning of pre-established rules are among the main criticisms of bureaucracy, especially with regard to serving the public. For critics of the system, bureaucracy is an outdated, inefficient and expensive model.
