Answer:
D. Tylenol offered full disclosure of the problem to the press, recalled its products nationwide, and set up emergency phone lines to take calls from consumers and health care providers.
Explanation:
The incident of 1982 involving Tylenol poisoning is cited as an example of the correct way to handle public relations during a crisis because the company was sincere and truthful in their statements, identified and addressed the affected parties, monitored the situation by establishing a phone line and they reviewed and learnt from the situation. They were able to implement the appropriate public relations approach to dealing with crisis.
Navigation rules are those that regulate the way boats are to navigate the water. They are much like the rules of the road for cars.
Their main objective is to establish a consistent way to navigate safely and avoid collisions and accidents.