Question

What is the best reason a formal tone and language should be used in professional electronic communications? Informal communications are more easily misinterpreted. Informal communications provide a written record. The use of formal tone and language is required by most businesses. Using formal tone and language makes you sound smarter.

Answer 1

"Informal communications are more easily misinterpreted"    

A formal tone provides the reader with a better understanding of the message sent because it lacks the everyday slangs or cultural characteristics in informal language that may sound alien to the receiver, considering many people doesn't know the meaning of some words used informally.  A misinterpreted message on any business and in professional environment is an important issue to worry because most of the time it implicates in errors and failure on the tasks given to the worker.