It's part of Freytag's pyramid: exposition ---> rising action ---> climax ---> falling action ---> denouement.
The exposition would be like the introduction and the denouement would be the resolution for sure. I think the climax would be the turning point so the rising action would be the complications. It might be vice versa. I'm not 100% sure which one goes with which.
Answer:
he said to himself, ' This is my place of rest, the end of my pilgrimage'.
Anuther word for opinion could be a response
The physical and soical background against which a story takes place is it setting.
The proles are the working people. The ones who provide all the more physical and manual labor that needs to be done in the society. For example, the serve the food at the cafeteria at Winston’s workplace. They also make up 85% of the society