Question

Which sentence from a business letter most clearly uses biased language?

Answer 1

D) I spoke to your african american receptionist before.

Answer 2

ANSWER: D. I spoke to your African American receptionist before.

A biased language is the use of terms or phrases which would demean or offend other people because of their sex, race, age, or other traits. In option D, the writer clearly emphasized the "African American" race of the receptionist to undermine the receptionist because he is only an "African American".