Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
1. Have, been
2. visited
3. was, have, been
4. took. visited
5. have, visited
6. couldn’t see
(Please make sure to recheck as the answers may not be totally correct)
The story is told in strict first-person narration
I believe you mixed the question with these answers, because the word broached doesn't refer to any of these answers - first of all, it is a verb, and all of the options are nouns.
The meaning of this verb is <span>made a way into.</span>