Question

What is the best reason a business-like tone is important for a successful letter of complaint? That's what is expected in a business setting. Legal, business language is required in a business transaction. Your letter won't be read if it doesn't meet that requirement. It provides the clearest and most effective language to get positive results.

Answer 1

The correct answer is option D - A business-like tone is important for a successful letter of complaint because it provides the clearest and most effective language to get positive results.

When writing a letter of complaint it is important to use the proper tone to ensure it is effective. If the tone leaves the content unclear, confusing or even offensive, the reader won´t be able to properly react to the text.

In business writing we:

Use shorter sentences

Use active voice

Use simpler sentence structures among others.

Finally, in a business-like tone, the writer should show respect to the reader and to accomplish that he or she would stay neutral an avoid gendered pronouns.

Answer 2

The answer is D. ...I hope this helps.