Answer: Man vs. Supernatural
Explanation:
A conflict is refered to as a struggle that occurs between two opposing forces.
Man vs. the Supernatural is a form of conflict which is when the man faces opposition in the form of a supernatural force like a ghost, fate, superstitions.
In this case Erowyn faces opposition from an email wizard.
Answer:
It is the action in the sentence. A verb tells us that some act has been carried out by the subject.