Answer:
B. Cross-train agents on both product lines
D. Implement a customer self-service portal
Explanation:
Cross-training is a way of teaching employees different aspects of the job so that they can have a measure of flexibility in the discharge of duties. Managers find this approach to be effective as they believe it saves cost and maximizes the usefulness of employees. It also helps to serve and satisfy a wider range of customers.
So for Universal Containers seeking to optimize cost without compromising customer satisfaction while managing two customer service contact centers, an effective way of dealing with the large call volumes is cross-training agents on both product lines so that they can attend to a wider range of customers. Cross-training agents on both product lines would make them more knowledgeable of the services being offered and this would minimize the need to transfer calls as all agents can provide information on the various products.
Implementing a customer self-service portal would also reduce the workload on the customer service agents as customers can access the information they need on their own.
Answer:
"64" is the output of the above code.
Explanation:
- The function holds the expression with (**) operator which is used to calculate the power in python language.
- So if we write 2**4, then this will give 16 as output. It is because when we calculate the
, then it will become 16. - The above question passes the num1 and num2 value in the function as an argument which is 3 and 4.
- So 3 will be initialized for x variable and 4 is for y variable.
- So when we calculate
then it will become 
which will become 16. - So 64 is the output for the above question.
Answer:
Dealing with traffic related issues
Explanation:
The police officer are primarily charged with the primary responsibilities of maintaining law and order in any given society.
from the police officer's perspective when I get pulled for a traffic stop it is expected that
- as a first rule is to always be polite to the officer. Greet the officer with a warm and friendly smile as this will lower his or her fears.
- Always follow instructions and give the officer your license, registration and insurance information when they ask for it.
- Treat the officer with respect and courtesy.
- Always remove your sunglasses and maintain eye contact with the officer. Most law enforcement officials view this as a sign that you are being truthful.
- Remain as inconspicuous as possible. If the officer doesn’t remember certain aspects of the incident, this can work to your advantage in court.
The additional two (2) things you need to do make traffic stop go smoothly are:
1) Ensure you maintain a high sense of dutifulness in cause of performing your responsibility,
2) Ensure you put on a user friendly welcome to the road users this help to make them feel safe and secured.
Wheels should be pointing towards the curb. this is in case your vehicle rolls, if it does, the wheel will hit the curb and stop the car, it will also prevent the car from going into the road and incoming traffic. vice versa when parking uphill, point wheels away from curb, that is also to prevent the car from rolling to incoming traffic.
