The answers that fit the given blanks above are LOW DISTINCTIVENESS, LOW CONSENSUS, AND HIGH CONSISTENCY; and INTERNAL, respectively. Based on the given scenario above about Randy's final output, he is showing low consensus, low distinctiveness and high consistency in the errors of his reports and this attributes to an internal cause.
True it is important for people to behave the way they normally would
Do you know what part of the book this is in-reference to specifically?
Explanation: Here's and example
I parked the car HERE
I parked the car RIGHT HERE
I parked the car RIGHT HERE UNDER THE BRIDGE
The wors in all caps are examples of adverb phrases