Question

Kelly spent four days at a training program centered on the use of improved hygiene procedures to reduce infections in long-term care facilities. When she returned to work after the training, Kelly wanted to implement the new practices in her work unit. However, she was unable to do so because of resistance from the nursing staff and the lack of interest of the medical director. As a result, Kelly was not able to use her learning on the job. This scenario exemplifies _____.

Answer 1

The correct answer to this open question is the following.

Although there are no options provided, we can answer the following.

Kelly spent four days at a training program centered on the use of improved hygiene procedures to reduce infections in long-term care facilities. When she returned to work after the training, Kelly wanted to implement the new practices in her work unit. However, she was unable to do so because of resistance from the nursing staff and the lack of interest of the medical director. As a result, Kelly was not able to use her learning on the job. This scenario exemplifies the HR term called encapsulated development.

This Human Resources term means that an employee has the chance to get some training or continuing education program to improve its knowledge, or maybe visits another company to learn what this company does best, and when the employee returns to its own company he/she cannot apply what he learned because employees and management are so used to do what has been done in the past. They do not like to innovate and change. They live in their comfort zones.