B. would be the correct answer
I would call this an ode which is a lyric (musical) poem addressed to a particular subject and sometimes it can be sung. I also think of an ode as showing reverence for someone as this poem obviously does as the speaker talks of worshippiing the object of his/her affections.
Since it is business related always remember to include a subject line so that they know what the e-mail is about before they read it, so that they can know if it is urgent or not.
AN to know conflict as a struggle occurring with a character his mind it is also widely used to describe military conflict within a nation, such as Civil War internal conflict is a non-international conflict. It can be of political economic and regionals causes.
One is more bold the other is thinner and italicizes.