I would assess this info in the context of the work expected from them. Are they building websites for you? While the site appearance does reflect somewhat on their image, it may have little or nothing to do with their value otherwise.
Generally, it keeps the reader interested. Also, when you start an essay/story, include a hook to capture your reader.
When you forgive, those nagging, negative thoughts will go away, and research shows you'll most likely experience less fear, anger, and depression, not to mention improved sleep, less physical pain, better cardiac function, and increased life satisfaction.