Answer:
B. Listen carefully to the caller, take their number, and promise to get the appropriate person to call back to resolve any issues.
Explanation:
This can be a stressful situation but according to some researchers, it is important that companies train its employees to deal effectively with this kind of situations that can happen at any time. Most important things to take into account to deal with this irate customers and keep the commercial relationship are:
1. Stay calm and don't take things personally.
2. Listen carefully and if pertinent express your apologies.
3. Stand firm and be respectful, but letting them know that there is no need to insult or be rude.
4. Solve the problem and do follow up.
Answer:
Q = 150 - 0.025.
Explanation:
Given that
Number of identical consumers = 1,000
Market demand curve is given by
QM = 150,000 - 25P
Based on the above information.
The equation for an individual demand curve is shown below:
As we know that the market demand is the total of an individual demand. So, the 1,000 identical demand function would be there and also we have to divide the market demand curve by $1,000 to find out the individual demand curve
So,
Q = 150 - 0.025 as (150,000 – 25P) ÷ 1000
Q = 150 - 0.025.
The problem is missing some parts:
First, how many parts should you purchase each time you
place an order.
H=.2*$4 = $0.80
S= $800
R = 50,000
Q = 2SRH
= 2(800) (50000) (.8)
= 10,000 units
The second question is how many timer per year will you
place orders.
Required order = R/Q
= 50000/10000
= 5 times
Answer: Goal acceptance
Explanation:
Most times in organizations, it is the people in leadership positions who set and manage goals for the employees and it is rare for staff to be part of the goal setting process,
Such employees are sometimes not sure of what to do and how to achieve the goals. Such employees are not in charge of their own responsibilities. Employee goal acceptance is when employees are just part of the process when making decisions even though the goals are set by the management.