Answer: 1. Facts
2. Text features
Explanation: These includes table of content, picture, caption, bold print and glossary, these characteristics actually help the reader to simply find information, adding information and present it in text, call the reader's attention to very important words and also explain what the words means.
The correct answer is: Employment History and Personal Background Information.
A cover letter serves as your hook. The one who will read it may have a short span of availability. In writing a cover letter, you should highlight your strengths and past accomplishments so that they will be interested to read the attachments. Do not forget to include your contact information.
They were uplifting and powerful