What task are you talking about, I don't see anything?
Explanation:
3 steps to resolving conflict
Listen to understand. Meet with each person on their own to understand what their issues are. ...
Meet to discuss the key issues. Organise a meeting of yourself and the two people in a neutral and confidential environment. ...
Hold follow-up review meetings
There is no capitalization in any of those sentences
-freddy goes with capital F
-James same