Answer:
a. All of the above
Explanation:
Attending refers to being present or being available for someone. Listening refers to patiently hearing the client and their issues.
Attending and listening are the ways which depict the trait of empathy, which refers to sympathizing with understanding and trying to experience others feelings.
At the same time, attending and listening activates many areas of brain which aids in effective communication and better comprehension.
Also, such traits serve as a basis for conducive working alliance between counselor and the client.
Answer:
Explanation: Cultural differences can affect the workplace and how employees cooperate. In a business it is crucial to determine employers and employees' cultural differences to decipher how these differences can be incorporated into the work place so that everyone can operate cohesively.
So it is important to take the best choice and investigate this situation further. Before forming an opinion, make sure you have viewed everyone's perspective. Try and figure out why the workers are disobeying Kenji's orders, but also determine why Kenji has such a dominating and unreadable personality.
It is important to note that Sweden is a low - context culture. This means that Swedish people communicate information in explicit and direct ways. Facial expressions, gesture and other forms of non verbal communication aren't heavily used or taken into consideration when communicating, and people often communicate verbally only, to get taken their points across. Japan however is a high context culture and relies on non - verbal cues such as traditions and context to communicate information.
Because of the different cultural contrasts Kenji should consider providing more clearer, more verbal (and less ambiguous) instructions to his employees so that communication is better understood by all the parties involved.
Answer:
Process capability evaluation allows us to:
a. check customer requirements against what a process is able to achieve.
Explanation:
Process capability evaluation involves the set of tools used to analyze the performance of a given process against desired specifications. This means that it measures how well a process performs against targets. There are different measures of process capability. For example, Sigma Six is used as a process capability evaluation. Process capability index is also used to evaluate a process' capability, where the upper and lower limits are measured.
Answer:
A retroactive date endorsement
Explanation:
In Insurance, a retroactive date endorsement is used for most claims-made policy forms.
For a claims-made policies, the date which a professional liability coverage begins, covering for any incident that causes damage or harm to a third party on or after the date it occurred, provided the claims relating to it were filed with an active liability insurance coverage, is known as the retroactive date endorsement.
Hence, Bernice should add a retroactive date endorsement to the policy to protect the insurer against liability for such previous losses.
