Answer:
if I'm supposed to find a grammar error instead if wether it is whether if not I don't know how to answer
Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
A. to record researched evidence
(They should also have the source of where you found the evidence on them)
