Question

Maria, a middle manager, enjoys talking over work situations with Daniel, her subordinate, who is a first-line supervisor. However, she notices that Daniel frequently brings problems to her that he expects her to solve, rather than solving them himself. Since Daniel has been a supervisor for a significant length of time, he should be more independent in his actions. She stops acting interested in the problems Daniel brings to her and makes her responses brief. Maria is practicing ________.

Answer 1

Answer:

Extinction

Explanation:

A manager has the capability to influence and change the behavior of employees by the process of extinction. Inorder to encourage the type of behavior you would like to see in your organization rewards are awarded and for prevention of undesirable behaviors punishment is given out.

To put a stop to a learned behavior from taking place in the workplace extinction is carried out.

During a busy period, a manager may decide to give out some positive reinforcement in the form of overtime pay which is aimed at encouraging employees to work extra hours and come in during the weekends.

When a manager applies extinction, then the process is referred to as ope-rant condition.