Answer:
where is passage I can't see any?
Details that are "factual" are details or pieces of information, that can be proven to be true and accurate--scientifically, realistically, etc.
The answer to this question is D. because the narrator only knows the thoughts and feelings of one character and he/she is describing some of the other characters by using the pronoun they.
The second one, it has a capital letter and a full stop which is needed.