Answer:
An associate should continue to smile and try to be of some help in this type of situation.
Explanation: The customer might be frustrated because of the question they're about to ask the employee. Maybe if the employee helps with the question there frustration will end. :)
I think it should be the second choice
the answer is: A. You will complete online lessons, quizzes, and assignments such as journals, projects, and discussions.
Online lessons, journals, and projects is being done to deepen your understanding of the topics that being taught in your class. It might provide you with new information that are not taught by your teachers.
Quizzes and discussions are being done to challenge yourself in order to measure how much you understand the Topic.
I don't see the picture so i can't answer your question
