Answer:
<em>First Respond Operations</em>
Explanation:
First Respond Operators are staff who are engaged as initial reactors, primarily for the purpose of protecting bystanders, from hazardous and perilous environment.
They are skilled with the ability to assess and handle hazardous situations and to contain the situation.
Mr. Jones stops raising his voice because of Operant conditioning.
<h3>What is operant conditioning? How Mrs. Jones shows it here?</h3>
Operant conditioning is a kind of learning, through which the particular behavior can be reduced or decreased by removing the negative outcome.
Mrs. Jones, here is following the operant conditioning as she closed the door and ends up the argument voluntarily. Due to which, Mr. Jones stops raising his voice.
So, the principle of negative reinforcement has been followed here.
Learn more about the operant conditioning here:-
brainly.com/question/13044823
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Instead of focusing on individual transactions, stew and his staff are putting a priority on capturing customer lifetime value.
e) capturing customer lifetime value.
<u>Explanation</u>:
Customer service is the assistance or advice provided by the retail store or company to the consumer who purchases or uses their product.
Good customer service provides timely assistance and upbeat service to their customer. Sellers always ensure the needs of their customers which would reflect positively on the company or business.
Good customer service can attract many loyal customers and increase their business in turn. Paying attention on customer can helps to increase the number of loyal customers visiting the shop.