Answer:
S because there isnt any fragments.
1) <span> listen to the side of the other
2) </span><span>Mistakes, even small ones, can erode one's credibility someone made a mistake.
3)</span><span>. Fear of someone or somebody, loss of face, whether real or perceived, anger, and surprisingly even excitement can all result in unintended conflict.
4)</span><span>Cooler heads prevail in even the most difficult conflicts.
5)</span><span> And when you're maintaining your calm, it will be easier for others involved to get back to the task at hand.
6)</span><span>Before you allow an escalation, ask questions. It won't cause any loss of face, and may result in a quick resolution.</span>
3. Tone: An angry tone
Context Clues: 'Screamed uncontrollably' and 'bursting through the door'.
Mood: Anger
6. Tone: A mellow, happy tone
Context Clues: 'Gently smiling', 'comforting ray of light' and 'carefully, quietly'
Mood: Calming
7. Tone: Cheery tone
Context Clues: 'The laughing wind', 'teasing the trees' and 'silly dog'.
Mood: Happy, upbeat
