Question

Karen, a manager at Libra Inc., had noticed that her subordinates were experiencing a lot of stress. After conducting a meeting with her subordinates, Karen realized that they were extremely overworked and intimidated by close deadlines. Determined to reduce their stress, she introduced a new process that eliminated time-consuming activities and gave them more flexibility for work timelines. This action taken by Karen demonstrates which of the following aspects of emotional intelligence?
a. Availability errorb. Self-awarenessc. Self-regulationd. Motivatione. Empathy

Answer 1

This action taken by Karen demonstrates empathy aspects of emotional intelligence.

Answer: Option E

Explanation:

The ability to recognize or sense what someone else experiences from inside their conceptual framework, that is, the ability to put oneself in the place of someone else is termed as "Empathy". This includes a wide variety of emotional responses. There are forms like cognitive empathy, emotional empathy and somatic empathy.

Here when Karen recognized that her staffs are suffering from huge stress due to bundles of responsibilities, targets, lengthy to do lists etc, she felt they need measure which may reduce there load. The empathy which occurred within Karen helped her to take appropriate decisions for the welfare of her staff.