Answer:
Answer:
Title of the text: The Queue
11. Characters: Luke and the manager
12. Setting: Labuin Elementary School
13. Plot: The story is about a Grade 3 pupil named Luke who's impolite and disrespectful towards the manager.
14. Conflict: Luke being disrespectful and impolite towards the manager and the rules.
15. Theme: Respect and Politeness
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