The answer is allusion.
Allusion is mentioning something briefly, not really going into the details of it.
The answer is A. In the short essay Amy writes clearly about this topic where she states "I believed that her English reflected the quality of what she had to say That is, because she expressed them imperfectly her thoughts were imperfect. "
It refers to environment, culture and experience.
Even powerful leaders have typical human flaws
Hope can help a persons life get through toughest moments