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Vitek1552 [10]
3 years ago
15

You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away

. You get a call from a user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding your directions and is becoming frustrated.
What should you do?
A. Tell the user to wait until you are scheduled to be in that location.
B. Escalate the call to another technician or your supervisor.
C. Drive to the other location as soon as possible and update the driver.
D. Establish a Remote Desktop connection and update the driver.
Computers and Technology
1 answer:
Igoryamba3 years ago
4 0

Answer:

The answer is "Option D".

Explanation:

It is a desktop platform that helps a "client" computer can join from a remote location to a "host" computer. Clients can then manage and then use apps and files anywhere on network protocols.

This technology enables users to link from the remote location to a specific machine as if they were sitting beside it. Once this connection is established, users can carry out a variety of tasks as if they actually use the computer directly.

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Write an if else statement that assigns 0 to the variable b and assigns 1 to the variable c if the variable a is less than 10. O
brilliants [131]

Answer:

if(a < 10)

{ b = 0; c = 1;}

else

{ b = -99; c = 0;}

Explanation:

4 0
3 years ago
Jax earned 144 points on a research project. In this situation, what is the number 144? Group of answer choices data information
fredd [130]

Answer: data

Explanation:

Data refers to symbols or numbers that aren't meaningful. It's an an individual unit which consists of raw materials. Data hato be interpreted in order to become meaningful. They are fact or figures. Examples of data include 24, London, 144 etc.

Information on the other hand is a data that has been processed. e.g. Bob has an aggregate score of 144. Based on the question given, the number 144 is a data as it isn't meaningful yet.

3 0
3 years ago
If you pay a subscription fee to use an application via the internet rather than purchasing the software outright, the app is ca
Luda [366]

Answer:

Software as a Service (SaaS)

Explanation:

Cloud computing can be defined as a type of computing that requires shared computing resources such as cloud storage (data storage), servers, computer power, and software over the internet rather than local servers and hard drives.

Generally, cloud computing offers individuals and businesses a fast, effective and efficient way of providing services.

Cloud computing comprises of three (3) service models and these are;

1. Platform as a Service (PaaS).

2. Infrastructure as a Service (IaaS).

3. Software as a Service (SaaS).

Software as a Service (SaaS) can be defined as a cloud computing delivery model which involves the process of making licensed softwares available over the internet for end users on a subscription basis through a third-party or by centrally hosting it.

Hence, Software as a Service (SaaS) is an example of a cloud computing environment that provides users with a web based email service. Therefore, if you pay a subscription fee to use an application via the internet rather than purchasing the software outright, the app is called a Software as a Service (SaaS) application.

Some examples of SaaS applications are Salesforce, Google apps, Bigcommerce, Dropbox, Slack etc.

8 0
3 years ago
How do big organizations take back their data to be reviewed after a disaster?
Jet001 [13]
Here a 5 step recovery plan, I have been in IT for 8 years

1. Create a disaster recovery team.

The team will be responsible for developing, implementing, and maintaining the DRP. A DRP should identify the team members, define each member’s responsibilities, and provide their contact information. The DRP should also identify who should be contacted in the event of a disaster or emergency. All employees should be informed of and understand the DRP and their responsibility if a disaster occurs.

2. Identify and assess disaster risks.

Your disaster recovery team should identify and assess the risks to your organization. This step should include items related to natural disasters, man-made emergencies, and technology related incidents. This will assist the team in identifying the recovery strategies and resources required to recover from disasters within a predetermined and acceptable timeframe.

3. Determine critical applications, documents, and resources.

The organization must evaluate its business processes to determine which are critical to the operations of the organization. The plan should focus on short-term survivability, such as generating cash flows and revenues, rather than on a long term solution of restoring the organization’s full functioning capacity. However, the organization must recognize that there are some processes that should not be delayed if possible. One example of a critical process is the processing of payroll.

4. Specify backup and off-site storage procedures.

These procedures should identify what to back up, by whom, how to perform the backup, location of backup and how frequently backups should occur. All critical applications, equipment, and documents should be backed up. Documents that you should consider backing up are the latest financial statements, tax returns, a current list of employees and their contact information, inventory records, customer and vendor listings. Critical supplies required for daily operations, such as checks and purchase orders, as well as a copy of the DRP, should be stored at an off-site location.

5. Test and maintain the DRP.

Disaster recovery planning is a continual process as risks of disasters and emergencies are always changing. It is recommended that the organization routinely test the DRP to evaluate the procedures documented in the plan for effectiveness and appropriateness. The recovery team should regularly update the DRP to accommodate for changes in business processes, technology, and evolving disaster risks.



summary :an organization must develop a recovery team to create a disaster recovery plan that includes identifying and assessing disaster risks, determining critical applications, and specifying backup procedures. Other procedures may be included in the plan based on the organization. The recovery team and organization must then implement the DRP and follow through on the plan procedures. The DRP should be continually tested and maintained to consistently prepare the organization for evolving disasters and emergencies.
4 0
3 years ago
Select the online reading comprehension tool that best fits the description. This tool lets users change text from one language
Dmitrij [34]

Answer:

This tool lets users change text from one language to another.

translation tool

This tool helps users find definitions for difficult vocabulary.

online dictionary

This tool allows users to listen to passages of text that they select.

text-to-speech tool

This tool helps users memorize vocabulary by giving them representations of words using pictures.

flash cards

Explanation:

just did the assignment on edg 2020

7 0
3 years ago
Read 2 more answers
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