Mary Jackson prepared an assignment but John Becker was not ready to approve the result of the assignment which led to the disagreement between them.
It became evident later that John Becker had the wrong input data which made him the wrong party in the disagreement.
It comes from serving others I believe.
The correct answer from the choices given will be Beliefs. Beliefs are acceptance, perception, and conclusion. These are all beliefs that a person is responsible for. The correct answer is B.