They match their words and feelings with their thoughts and actions. They do not think one thing and speak another. ... In addition to being honest themselves, trustworthy people strive to keep their associates honest by communication and constructive dialogue.
Untrustworthy people have a skewed vision of their realities, frequently painting themselves in a positive light despite being cruel and unpredictable. This causes them to be arrogant, as they believe that they are above the rules, that they are more important than others, and that they can do no wrong.
