When a reader examines Utopia and then gives an opinion about it, the reader is critiquing the text due to the fact that when a person provides an opinion or subjective point of view pertaining to a piece of art including writings, novels, poems an the like, that opinions are considered critisism.
Critisism in terms of literature refers to the analysis and judgement of the merits and faults of a literary or artistic work.
The conflict is internal because she does not know whether she should follow her heart and be with romeo and go against her family or do what is right and be loyal to her family