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goldfiish [28.3K]
3 years ago
13

You are the account manager for an Internet service provider. A customer contacts you and complains that her recent billing stat

ement was incorrect. After looking over the statement, you determine that the customer is in error. What should you do before writing your message? Check all that apply.
a. Anticipate the effect your message will have on the receiver.
b. Analyze the bad-news situation.
c. Evaluate your tone.
d. Conduct any necessary research.
Business
1 answer:
Darya [45]3 years ago
3 0

Answer: a. Anticipate the effect your message will have on the receiver.

b. Analyze the bad-news situation

Explanation:

In the Phase 1 of the writing process, it is required that one should analyze the bad-news situation, and then anticipate the effect that such news will on have on the receiver. After this has been one, the message will then be adapted accordingly.

In a scenario whereby it's anticipated that the reader will be upset about the news, then the message might be reshaped so that the reader won't be angry.

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Anybody had a real job before if you did do you know how to do an application?
sveticcg [70]

Answer:

Be confident and make a good impression!

Explanation:

You can make a resume with a cover letter for your future employer. Just use the internet to search it, if you don't have any information in certain areas don't worry. They will usually give you an application to fill out asking for your name, address, and basic information. If you have any questions ask your parents. Be confident and good luck, I am sure you'll get the job!

5 0
3 years ago
A stock has a beta of 1.48 and an expected return of 17.3 percent. A risk-free asset currently earns 4.6 percent. If a portfolio
pshichka [43]

Answer:

.66; .34

Explanation:

Calculation of weight of the stock and weight of the risk free asset

stock expected return = 17.3%

stock beta value = 1.48

risk free asset beta value is = 0

risk free asset return = 4.6

portfolio beta is = 0.98

let taken weight of the stock is X

so weight of the risk free asset is = 1-X

portfolio beta = stock weight*beta+riskfree weight*beta

0.98 = X*1.48+(1-X)*0

0.98= 1.48X+0

1.48X= 0.98

X = 0.66

66%

weight of the risk free asset is = 1-0.66

= 0.34

= 34%

3 0
3 years ago
Grace is president of Mayweather Farm, one of the largest pork producers in the U.S. A business consultant tells Grace that if s
gizmo_the_mogwai [7]

Answer:

Explanation:

Milton Friedman had the belief that businesses has only one social responsibility and this involved the engaging in economic activities and using available resources that can cause increments in profits. Simply put Friedman believed that making profits should be the goal of businesses. And people should use resources they have available to increase their profits.

Following this, it would be advisable for Grace to follow the business consultants advice of injecting the pigs since it would then cause her less to run The business and still increase the gross profit from the farm by 20 percent more each year. This means an increment in profits.

3 0
4 years ago
What are the causes of corruption?​
Trava [24]

Answer:

attributed as causes of corruption: Greed of money, desires. Higher levels of market and political monopolization. Low levels of democracy, weak civil participation and low political transparency

4 0
3 years ago
Read 2 more answers
Accountants focus on creating financial statements, whereas finance professionals mostly use these statements to evaluate a firm
Anna35 [415]

Answer:

How much debt and equity has the firm issued to finance its assets?

Balance Sheet

How much cash is a firm generating through operating, investing, and financing activities?

Statement of Cash Flows

If compensation for senior management is based on short-term performance of the firm, in the short run the firm is likely to:_________.

Overstate its earnings

Explanation:

The statement of cash flows in the financial statements prepared by the accountant shows outgoing and incoming cash for the period and also the cash balance . Balance sheet also called statement of financial position reflects or shows the assets and liabilities of the company which are broken down to equities and debts in classifying capital sources

Senior management can overstate earnings if company's performance in the short-run is the basis for their earnings. This is because long-term performance of company is not considered and short run earnings of company is characterized by short-sightedness, inflated figures and inconsistencies in performance to maximize earnings

5 0
3 years ago
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