1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
goldfiish [28.3K]
2 years ago
13

You are the account manager for an Internet service provider. A customer contacts you and complains that her recent billing stat

ement was incorrect. After looking over the statement, you determine that the customer is in error. What should you do before writing your message? Check all that apply.
a. Anticipate the effect your message will have on the receiver.
b. Analyze the bad-news situation.
c. Evaluate your tone.
d. Conduct any necessary research.
Business
1 answer:
Darya [45]2 years ago
3 0

Answer: a. Anticipate the effect your message will have on the receiver.

b. Analyze the bad-news situation

Explanation:

In the Phase 1 of the writing process, it is required that one should analyze the bad-news situation, and then anticipate the effect that such news will on have on the receiver. After this has been one, the message will then be adapted accordingly.

In a scenario whereby it's anticipated that the reader will be upset about the news, then the message might be reshaped so that the reader won't be angry.

You might be interested in
In order to make sure that a creditor of the insured is not paid more than the outstanding loan at time of claim, the policyowne
Harman [31]

So one can make sure that a creditor of the insured isn't paid more than the exquisite mortgage at the time of declaration, the coverage proprietor should: Convertible insurance

A creditor is an entity, a business enterprise, or someone of a felony nature that has provided items, offerings, or a financial loan to a debtor. as soon as a creditor has given a loan, the fee is expected at a later date, generally agreed upon in advance.

A creditor is a man or woman or institution that extends credit to any other celebration to borrow cash normally by way of a mortgage agreement or contract. lenders including banks can repossess collateral like homes and automobiles on secured loans, and take borrowers to the courtroom over unsecured money owed.

For instance, a debtor/creditor relationship is if you take out a mortgage to shop for your house. then you as the property owner are a debtor, while the bank that holds your loan is the creditor. In trendy, if someone or entity has loaned cash then they are a creditor.

Learn more about creditors here:

brainly.com/question/27705637

#SPJ4

7 0
1 year ago
Greengage, Inc., a successful nursery, is considering several expansion projects. All of the alternatives promise to produce an
Ilia_Sergeevich [38]

Answer:

A. Project A

B. Project A has lowest Standard Deviation

C. Project D

Explanation:

A.

The higher the range, the more risky the project is. Based on the table, project A has the smallest range, and therefore is the least risky based on range.

B.

The standard deviation is not scale-free, i.e. it is not adjusted for the level of returns. Hence, a project that has the same distribution of returns, but a higher average return, will have a higher standard deviation. But the project is not any more risky. Hence, the standard deviation might not be an appropriate measure of risk.

C.

The Coefficient of Variation (CV) is calculated as follows:

CV = Standard deviation / expected return

Applying this formula, the coefficient of variation for each project is:

Project A: 2.9% / 12.0% = 0.242

Project B: 3.2% / 12.5% = 0.256

Project C: 3.5% / 13.0% = 0.269

Project D: 3.0% / 12.8% = 0.23 4

Based on the coefficient of variation, project D has the lowest coefficient. It means that the project has the lowest risk per unit of return generated, and thus is the best project and should be chosen.

4 0
3 years ago
In two or three sentences, write a brief ending you might use in an interview to be courteous and positive about following up.
AleksandrR [38]
Thank you for your time with me, I eagerly await your response (email)

Thank you for your time, would you be available again soon to follow up on these matters? (in person)
8 0
2 years ago
Read 2 more answers
Let's assume a project has high up-front costs, and high benefits that occur far into the future. If the project uses a higher i
vivado [14]
Uwiwjsnsndn c c c cnxkskwkwew I wewwwwwOh hey there can I send it in my spam spam
7 0
2 years ago
Replace present refrigerators with similar refrigerators at a cost of $20 x 106. Option 2. Replace present refrigerators with la
mrs_skeptik [129]

Answer:No, Lake source cooling is not economically advantageous.

Explanation:

The cost of the lake source cooling is S30 greater than the cost of the refrigerator.

Though the lakes source option will bring additional income of S2400 for ten years this will only reduce it's cost to S2900 and this is still higher than the total cost of the refrigerator option of S2,120.

The straight line depreciation option on both options will not change this decision since it will have the same effect on both options.

7 0
2 years ago
Other questions:
  • А.
    13·1 answer
  • The manager of a crew that installs carpeting has tracked the crew’s output over the past several weeks, obtaining these figures
    11·1 answer
  • Cutoff tests designed to detect valid sales that occurred before the end of the year but have been recorded in the subsequent ye
    14·1 answer
  • Jane, the CEO of Noble Inc. regularly interacts with her employees to give them all the necessary details about the company goal
    12·1 answer
  • files kept within a department are -------------- files a. decentralized b. transactional c. direct access d. centralized
    11·1 answer
  • Nonprice rationing devices are required
    12·1 answer
  • A(n) _______________ leader is one who is focused on developing a long term vision for the company and who uses a charismatic pe
    6·1 answer
  • The government of Junta took Fuel Safe Corp., a domestic energy firm, into state ownership to save the company from bankruptcy.
    15·1 answer
  • Google's relaxed and non-traditional corporate culture is one aspect of which
    11·1 answer
  • Starting an investment portfolio at a young age means:
    6·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!