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goldfiish [28.3K]
2 years ago
13

You are the account manager for an Internet service provider. A customer contacts you and complains that her recent billing stat

ement was incorrect. After looking over the statement, you determine that the customer is in error. What should you do before writing your message? Check all that apply.
a. Anticipate the effect your message will have on the receiver.
b. Analyze the bad-news situation.
c. Evaluate your tone.
d. Conduct any necessary research.
Business
1 answer:
Darya [45]2 years ago
3 0

Answer: a. Anticipate the effect your message will have on the receiver.

b. Analyze the bad-news situation

Explanation:

In the Phase 1 of the writing process, it is required that one should analyze the bad-news situation, and then anticipate the effect that such news will on have on the receiver. After this has been one, the message will then be adapted accordingly.

In a scenario whereby it's anticipated that the reader will be upset about the news, then the message might be reshaped so that the reader won't be angry.

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A product has annual demand of 100,000 units. The plant manager wants production to follow a four-hour cycle. Based on the follo
vova2212 [387]

Answer: The options are given below:

A. $18.00

B. $1,036.80

C. $2.00

D. $7.20

E. $64.00

The correct option is D. $7.20

Explanation:

From the question above, we were given:

Annual demand = 100,000 units

Production = 4 hour cycle

d = 400 per day (250 days per year)

p = 4000 units per day

H = $40 per unit per year

Q = 200

We will be using the EPQ or Q formula to calculate the cost setup, thus:

Q = √(2Ds/H) . √(p/(p-d)

200=√(2x400x250s/40 . √(4000/(4000-400)

200=√5,000s . √1.11

By squaring both sides, we have:

40,000=5,550s

s=40,000/5,550

s=7.20

4 0
3 years ago
Get master dude . Its worth it just answer the question by saying <br><br> MASTER
Brums [2.3K]

Answer:

MASTER

Explanation:

Apparently it says to write it so that's is what I did is there anything wrong about that bye

8 0
3 years ago
Read 2 more answers
Employees are a vital part of the success of a service based business, particularly because they are normally present and intera
g100num [7]

Answer:

true

Explanation:

employees play a significant role in the success of a service based business because they build an atmosphere of trust , confidence and loyalty among the customer by interacting with the customer while the service is being provided.

8 0
3 years ago
Which of the following is an example of an agency relationship?
zysi [14]

The answer is : d: A client that ends a transaction with one business to start another

6 0
3 years ago
Read 2 more answers
arris Corporation, which has only one product, has provided the following data concerning its most recent month of operations: S
Komok [63]

Answer:

$12,500

Explanation:

Absorption costing consider all the cost incurred in production either variable or fixed as production cost and all the operating costs as the period costs. It calculates the gross profit after deducting the cost of goods sold from the net sales and net income after deduction the operating costs from the gross profit.

First of all we need to calculate the product cost.

Manufacturing cost

Direct materials                               $19

Direct labor                                      $61

Variable manufacturing overhead $7

Fixed manufacturing overhead      $15

($135,000/9,000)                          <u>           </u>

Total Product cost                         <u> $102</u>

Now We will calculate the Net Income

Sales (8,600 x $116)                                   $997,600

Less: Cost of goods sold (8,600 x $102)  <u>$877,200</u>

Gross Profit                                                 $120,400

Less:

Variable selling & admin expense            $99,000

($11 x 9,000)

Fixed selling and admin expense             <u>$8,900   </u>

Net Income                                                 <u>$12,500  </u>

6 0
2 years ago
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