1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
goldfiish [28.3K]
3 years ago
13

You are the account manager for an Internet service provider. A customer contacts you and complains that her recent billing stat

ement was incorrect. After looking over the statement, you determine that the customer is in error. What should you do before writing your message? Check all that apply.
a. Anticipate the effect your message will have on the receiver.
b. Analyze the bad-news situation.
c. Evaluate your tone.
d. Conduct any necessary research.
Business
1 answer:
Darya [45]3 years ago
3 0

Answer: a. Anticipate the effect your message will have on the receiver.

b. Analyze the bad-news situation

Explanation:

In the Phase 1 of the writing process, it is required that one should analyze the bad-news situation, and then anticipate the effect that such news will on have on the receiver. After this has been one, the message will then be adapted accordingly.

In a scenario whereby it's anticipated that the reader will be upset about the news, then the message might be reshaped so that the reader won't be angry.

You might be interested in
Assume that the farmer and the rancher can switch between producing pork and producing tomatoes at a constant rate. Assume that
dusya [7]

Answer:

C) 6 pounds of pork and 8 pounds of tomatoes

Explanation:

Explanation:

            Labor hours to make 1 lb. of:          lbs. produced in 24 hours

                 Pork                  Tomatoes              Pork            Tomatoes

Farmer         6                            3                       4                       8

Rancher       4                            4                       6                       6

If both decide to specialize in producing only one good, the farmer will produce 8 pounds of tomatoes per day and the rancher will produce 6 pounds of pork per day.

This way when the rancher trades 4 pounds of pork in exchange for 6 pounds of tomatoes, he is gaining 2 pounds of pork which is equivalent to 8 labor hours.

When the rancher trades 6 pounds of tomatoes in exchange for 4 pounds of pork, he is gaining 2 pounds of tomatoes which is equivalent to 6 labor hours.

3 0
3 years ago
Which of the following activities is an example of gathering data by observation?
s344n2d4d5 [400]
From the given options, the activity which exemplifies gathering data by observation is option D: Measuring how many parts workers assemble in an hour. This is the best answer as it uses senses to observe people in naturally occurring situation — according to the definition of observation as a data collection method.
5 0
3 years ago
Read 2 more answers
If an organizational capability or resource is valuable and unique, but it is easy to imitate: A. It cannot be a source of compe
MaRussiya [10]

Answer:

<h2>In this case,the answer would be option D. or It can be a source of competitive advantage for a period of time.</h2>

Explanation:

  • In Production Economics,any organizational input in the production process can provide competitive advantage to any firm or company for a sustainable period of time only if it provides commercial or economic value to the firm or company,it is unique and it cannot be completely imitable or substituted through other equivalent resource/s by other market competitors.
  • Therefore,if any organization resource or input is easily imitated then it cannot ensure long term or sustainable competitive advantage for any firm or company in the market.
  • However,it can provide some temporary market advantage or competitive edge to any particular firm or company until the time it is fully imitated and implemented by its competitors or rivals.
3 0
3 years ago
Jensen Company has a contribution margin ratio of 45%. This means that its variable costs are 55% of sales. True False
Sergeeva-Olga [200]

Answer:

Jensen company has a contribution margin ratio of 45%. This means that its variable costs are 55% of sales.

This statement is true

Explanation:

Contribution margin ratio is the ratio of contribution to sales. Since the contribution margin ratio is 45%, it implies that variable costs are 55% of sales.

5 0
3 years ago
After the accounts were adjusted at January 31, 2010, the end of the fiscal year, the following balances were taken from the led
Deffense [45]

Answer:

fees earned 116,400 debit

       income summary         116,400 credit

--to close revenues account--

Income summary   81,050 debit

Wages Expense               29,000 credit

Rent Expense                   43,000 credit

Supplies Expense               7,300 credit

Miscellaneous Expense      1,750 credit

-- to close expenses accounts--

Income summary   5,000 debit

        Dividends              5,000 credit

-- to close dividends accounts--

Income summary   30,350 debit

        Dividends              30,500 credit

-- to close income summary account--

Explanation:

  • on accounting we close the temporary accounts which are:
  • revenues
  • expenses
  • dividends

To do so, we will use an auxiliary account called income summary.

Once we close this we calculate the blaance of income summary using a T-account:

income summary

<u>debit        credit  </u>

81,050   116,400

 5,000

Balance: 30.350‬

<u />

And close it as well against retained earnings

6 0
3 years ago
Other questions:
  • With respect to the product decision, managers must be able to accept risk and tolerate failure. why this is a necessary hazard
    10·1 answer
  • Synergy is obtained by apportioning financial resources among divisions to increase financial returns or spread risks among diff
    10·1 answer
  • What countries are Canada’s top ten service import partners?
    5·1 answer
  • President of the United States promises to produce more defense goods without any decreases in the production of other goods. Th
    5·1 answer
  • _______ is the process of deciding where one page ends and the next begins. A. Pagination B. Word wrap C. Crop D. Editing
    7·1 answer
  • At the beginning of the current period, Bramble Corp. had balances in Accounts Receivable of $196,800 and in Allowance for Doubt
    9·1 answer
  • Pharoah Company on July 15 sells merchandise on account to Sarasota Co. for $3100, terms 2/10, n/30. On July 20 Sarasota Co. ret
    13·1 answer
  • During August, 10,000 units were produced. The standard quantity of material allowed per unit was 10 pounds at a standard cost o
    12·1 answer
  • WeeBee Company has three assembly labor dassifications: 5-1, S-2, and S-3. The three dassifications are paid $16, $19, and $22 p
    12·1 answer
  • The cost of a plant asset includes the following? depreciation expense disposal cost purchase price cost to prepare it for use
    7·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!